Information for parents, carers and guardians
We realise that parents often play an important part in the decision a student makes about going to university. The School of Electronic Engineering and Computer Science, along with Queen Mary, offers an extensive range of services that, as a parent or carer will inform and reassure you of the type of environment our students are excelling in. Regardless of the issue facing your son or daughter there is always someone they can go to for help and assistance.
We encourage parents to become involved in their child’s process of choosing and applying to University, however, we can only discuss applications with the applicant themselves. We do welcome parents to our post application UCAS days.
For many people entering university, money is a major factor to consider. Student finance can be very confusing and we understand that this is an area parents and carers will be particularly interested in.
Welfare and Advice
Each student is allocated a Personal Tutor who will be an academic member of staff based within the School. Any problems, either personal or academic, can be referred to them or alternatively to our Senior Tutor Coordinator or Student Support Officer. In addition, whilst in halls, your son or daughter will be allocated a member of the Residential Support team who will also be able to provide extra advice.
Advice and Counselling Service
The University provides an Advice and Counselling Service which offers confidential counselling and welfare advice for any student who has personal, emotional, welfare, financial and practical issues affecting their studies or well being.
The team are on hand to provide guidance on a huge range of issues from money worries (including budgeting, how to apply for hardship funds and any problems with student loans and grants) to disability benefits and academic problems such as transferring degrees. Additionally, our experienced trained counsellors can give confidential support to students with emotional and psychological concerns.
The QMUL Advice and Counselling Service is ranked 1st in the Russell group and 1st in London by our students*
*i-graduate ISBSB Autumn 2013
Students' Union Advice and Information Centre
The Students' Union Advice and Information Centre can offer practical and confidential advice and support on a variety of topics.
PASS (Peer Assisted Study Support)
PASS a course-based mentoring scheme where first-years are given the opportunity to explore their problems with higher-year students (mentors) in a friendly, informal environment, to help them settle in to university life, the school and their studies.
Please see the PASS pages for further information
Health and Wellness
The College offers a Student Health Service, we recommend students register as soon as possible. Students who live on or near the campus are eligible, although those living outside this area can also get emergency treatment whilst on campus.
Faith at Queen Mary: as a truly multi-cultural institution we value religious understanding and aim to meet the needs of all our students. St Benet’s is our College Chaplaincy, and we also provide multi-faith prayer rooms with washing facilities. There are many other places of worship near the Mile End campus – from churches, mosques and synagogues to temples and a Buddhist prayer centre.